1. Information We Collect
When you use Pull My VIN, we collect the following information:
- Account Information: Full name, email address, username, and password (stored securely hashed).
- Vehicle Information: Vehicle Identification Numbers (VINs) you submit for report requests.
- Payment Information: Payment details are processed securely through Stripe. We do not store your credit card numbers on our servers.
- Usage Data: IP addresses, browser type, pages visited, and timestamps of activity.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our vehicle history report services.
- Process transactions and manage your account and credit balance.
- Send you transactional emails, including account verification, report delivery, and purchase confirmations.
- Send you marketing communications, promotional offers, product updates, and advertisements related to our services or third-party products that may interest you.
- Analyze usage patterns to improve our platform and user experience.
- Comply with legal obligations and enforce our Terms of Service.
3. Marketing and Advertising
By creating an account, you consent to receive marketing and advertising communications from Pull My VIN. This may include:
- Promotional emails about new features, special offers, and discounts.
- Advertisements and partner offers related to automotive services.
- Newsletters and product updates.
You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at support@pullmyvin.com. Opting out of marketing emails will not affect transactional emails related to your account or purchases.
4. Information Sharing
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party services that help us operate our platform (e.g., Stripe for payments, Resend for email delivery).
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Data Security
We implement industry-standard security measures to protect your information, including encrypted connections (SSL/TLS), secure password hashing, and access controls. However, no method of transmission or storage is 100% secure.
6. Data Retention
We retain your account information and report history for as long as your account is active. You may request deletion of your account and associated data by contacting us at support@pullmyvin.com.
7. Cookies
We use essential cookies to maintain your session and keep you logged in. We do not use third-party tracking cookies.
8. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications.
- Request a copy of your data.
To exercise any of these rights, contact us at support@pullmyvin.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website. Your continued use of the service after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, contact us at support@pullmyvin.com.